Kurt Bohland
IT support specialist dedicated to solving problems—anytime, anywhere.
I’m an experienced IT systems and support specialist with a strong background in Microsoft 365, Active Directory, and Tier 1–3 troubleshooting. I bring a proactive, client-focused approach to remote work, with a proven ability to support distributed teams using tools like RDP, VPN, and ticketing systems. My strengths include clear communication, problem-solving, and efficient issue resolution across Windows and macOS environments. I’ve supported over 500 users remotely and am comfortable managing infrastructure and user needs without direct supervision. Whether collaborating across departments or resolving complex issues, I stay focused, responsive, and committed to delivering high-quality technical support.
Making a Group of Remote Workers into a Cohesive Team
In today’s workplace, remote teams are no longer a novelty—they’re the norm. But building a cohesive, high-functioning remote team doesn’t just happen with good Wi-Fi and a Slack channel. It takes intentional effort, clear communication, and a shared sense of purpose. Here’s how to make it happen.
1. Start with Shared Values and Expectations
Every great team starts with clarity. Set expectations around communication, deadlines, availability, and accountability. Establish shared values—whether it’s transparency, mutual respect, or continuous improvement—and reinforce them in every interaction.
2. Overcommunicate (Smartly)
In the absence of physical cues, remote teams must lean on thoughtful, consistent communication. Use tools like Teams, Slack, or Zoom wisely—keeping messages clear and context-rich. Encourage frequent check-ins, both formal and informal, to build trust and stay aligned.
3. Foster Human Connection
Remote doesn’t mean robotic. Make space for casual conversations, virtual coffee chats, or “fun Fridays.” Let people show up as themselves. Humanizing the team builds empathy—and empathetic teams collaborate better.
4. Use Tools That Work for Everyone
Equip your team with tools that support both productivity and inclusivity. Think asynchronous platforms for different time zones, shared documents for visibility, and ticketing systems to keep requests organized.
5. Celebrate Wins—Big or Small
Recognition goes a long way, especially when you’re miles apart. Highlight team achievements, call out individual contributions, and create rituals that build a shared identity.
Final Thought
A cohesive remote team doesn’t just complete tasks—it collaborates, connects, and grows together. With intention, empathy, and structure, your remote group can become a unified, high-impact team that thrives no matter where each member logs in from.
